- Welcome to Cue Master
Find answers about products, orders and your account.
Check the product specifications and our buying guides. If you are unsure about sizing or compatibility, contact us before ordering.
Explore guides
Extensions are made to fit specific cue butts. Check the fitting details on the product page, or send us a photo of the end of your cue and we will confirm before you order.
Measure around the widest part of your bridge hand and compare it with the size guide on the product page. If you are between sizes, the larger size is usually more comfortable.
For eligible products, select the installation checkbox on the product page or in your cart. Each product shows its own service description and fee. Installation is optional.
For cue tips, we remove the old tip, fit the new one, then shape and finish it. We will contact you to arrange a fitting appointment. See cue services
Log in and go to My Account → Orders to see the status and details of each order.
Please contact us as soon as possible with your order number. We will do our best to help if the order has not been prepared yet.
Delivery options and fees are shown at checkout once you enter your address. See Delivery & Returns for more information.
Contact us with your order number and the item you would like to return. See Returns & Exchanges for the steps.
On the My Account login page, choose “Lost your password?” and follow the link we email to you.
We're here to help. Get in touch with our team and we'll be happy to assist you.
